CBS 2: Drivers Using Park Chicago App Still Getting Ticketed

Some Chicago drivers using the Park Chicago app to pay for metered parking are still getting ticketed for paying to feed the parking meter according to CBS 2′s Pam Zekman.

CBS 2 discovered the city has dismissed over 3,200 expired meter tickets over the past two years after motorists who used the app and were paid up at the time of the ticket, reported the problem to the Department of Revenue.

The app allows drivers to bypass feeding the meter directly using the app on a smartphone. If a meter receipt is not on the dashboard of a car parked in a meter zone, enforcement officers are supposed to check the app database to see if the driver paid via Park Chicago.

CBS 2 reports the issue is most likely occurs when drivers extend their time using the app too close to when the time expires. The theory is, a lag time between the app’s database updating after payment allows for parking enforcement officers to issue tickets when they don’t see payment on their end.

4 Responses to CBS 2: Drivers Using Park Chicago App Still Getting Ticketed

  1. Jeff says:

    Didn’t the city promise to retrain ticket issuers so this would stop happening?

  2. Anon says:

    It’s not a training issue. It’s a server connection issue with regards to the hand held device they use.

    If there is a lag between payment and posting the info online, it is going to happen.

  3. Jeff says:

    Anon

    Is there a fix proposed for this?

  4. Anon says:

    Jeff,

    Unknown at this point

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