Some City Stickers Not…Sticking?
Clerk’s Office Says Check Your Sticker, Free Replacement
That’s because in a small number of cases, their 2010/2011 Chicago city vehicle stickers don’t have enough adhesive to remain stuck to the inside of their windshield.
Luckily, according to Kristine Williams, spokesperson for the City Clerk’s office, the issue has been restricted to early bird Chicagoans who purchased their sticker right out of the gate on or before June 1st.
According to Williams, it seems a small percentage of the first batch of city stickers had too little adhesive and some motorists started complaining about the issue.
“We were made aware that some stickers had too little adhesion June 1st or June 2nd,” explained Williams. “We immediately went to hand check the stickers. The vast majority were perfectly good. But we didn’t want to risk it so we pulled the entire first batch.”
That first batch was about 125,000 stickers, which was replaced within a few days by the vendor, at no cost to the city.
“So far 1200 stickers have been replaced,” says Williams. “That’s a small percentage. I don’t want people to panic about it. But we encourage people to check their stickers sooner than later.”
The Clerk’s office will replace any faulty city stickers for free. Drivers can e-mail the City Clerk’s office at: firstname.lastname@example.org or call 312-742-9200. Replacements will be sent in the mail.
Or if you prefer, you can get your replacement at any City Clerk office location.
The decal vendor, Chicago-based SecureMark Decal Company, was not the City Clerk’s first choice.
SecureMark won the five year contract for Chicago’s city stickers by coming in $300,000 lower over the term of the contract than other bidders. However, SecureMark has had some problems with quality providing decals for the state of New York and the Clerk’s office wanted to continue to use their preferred vendor, The Standard Register Company.
In fact, when the bids came in back in early March, Chicago City Clerk Miguel del Valle wrote a letter to the Procurement Departmentasking them to ignore the low bid and award the contract to Standard Register.
“We are sympathetic with city budget issues,” says Williams of the contract. “But we were concerned with quality issues this vendor has had in the past. The quality and integrity of the Chicago city stickers is of utmost importance to us.”
In lieu of the problems from SecureMark, will the contract be canceled and awarded to Standard Register?
“I think that issue will be addressed July 16th (the day after sticker sales ends),” says Williams.
UPDATE 3 PM: Sun-Times columnist Mark Brown devoted his column today to this same problem.